Terms of Use

These Terms of Use ("Terms") are an agreement between you and ScanVeer ("ScanVeer", "we", "us") covering the ScanVeer mobile applications, the website at scanveer.com, and every feature offered through them (together, the "Service"). By creating an account, subscribing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

ScanVeer lets you scan or search consumer products (food, beverages, cosmetics and personal-care products, dietary supplements, over-the-counter drug products, fragrances and household products) and shows you product information together with ScanVeer's own 0–100 assessment, category labels, ingredient flags and alternative suggestions. Product information comes from public databases and from products that ScanVeer users add. Some features require an account or a Premium subscription.

You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with a parent's or guardian's involvement.

2. Not medical, nutritional or professional advice

3. Scores are ScanVeer's assessments

A ScanVeer score, tier, flag or recommendation is ScanVeer's opinion, produced by a documented method from the product information available to us and the scientific and regulatory evidence we have reviewed. It is not a statement of fact about a product, a laboratory test, a certification of safety or quality, or a guarantee that a product is safe, unsafe, healthy, unhealthy or appropriate for you.

• Scores may change at any time when new research becomes available, when a product is reformulated, when data is corrected, or when the methodology is improved. See the Scoring Methodology.
• Product data can be incomplete, outdated or wrong. Where ScanVeer has too little data, it says so instead of guessing.
• ScanVeer does not test products. It does not verify that a product on a shelf matches the record in a database.
• Brands cannot purchase a better score. No payment, sponsorship, advertising, affiliate relationship or certification fee influences any score, tier, flag or recommendation.

4. Accounts

You can use most of the Service without an account. When you create one, you must give a valid email address and keep your password confidential. You are responsible for activity under your account. Creating an account requires that you accept these Terms and acknowledge the Privacy Policy; we record the version you accepted, when, and from which surface. When we make a material change to these Terms, we will ask you to accept the new version once before you continue using a signed-in feature.

You may delete your account at any time from Account → Privacy & legal in the app or by following the steps at Delete your account. Deletion is immediate and permanent for the data described there.

5. ScanVeer Premium subscriptions

ScanVeer Premium is an auto-renewable subscription. The current price and trial length are shown in the app before you subscribe (at the effective date of these Terms: 14 days free, then US$4.99 per year, plus applicable taxes).

• iOS and Android app purchases are made through your Apple ID or Google Play account and are governed by Apple's or Google's terms. Payment is charged to that account at confirmation of purchase. The subscription renews automatically unless you cancel at least 24 hours before the end of the current period. You manage or cancel it in your Apple ID or Google Play subscription settings. Deleting the app or your ScanVeer account does not cancel a store subscription; any unused portion of a free trial is forfeited when you purchase.
• Web purchases are processed by Stripe. You can manage or cancel them from Account → Manage subscription. If you delete your ScanVeer account, any active Stripe subscription is cancelled at the same time.
• Refunds for store purchases are handled by Apple or Google under their policies. For web purchases, contact support@scanveer.com.
• We may change prices for future periods with notice through the app store or by email; the change applies only at your next renewal.

6. Content you submit

You may add products, submit label photos, report scores or product information, file correction tickets, create ScanVeer Certified profiles and send support messages ("Your Content"). You keep ownership of Your Content. You grant ScanVeer a worldwide, non-exclusive, royalty-free licence to store, reproduce, adapt and display Your Content to operate and improve the Service, including publishing product records you choose to share with everyone. Label photos you submit for review are handled as described in the Privacy Policy.

You confirm that you have the right to submit Your Content, that it is accurate to the best of your knowledge, and that it does not infringe anyone's rights. We may review, edit, decline or remove Your Content at any time.

7. Acceptable use

You agree not to: misrepresent a product, brand or your own identity; submit false correction requests; attempt to manipulate scores, rankings or certifications; scrape, harvest or bulk-download data from the Service; probe, disrupt or overload our systems or bypass rate limits; reverse-engineer the Service except where the law allows it; use the Service to make health, safety or regulatory claims about any product; or use the Service unlawfully. We may suspend or terminate access for breach.

8. Brands, manufacturers and corrections

Manufacturers, brand owners, retailers and consumers may ask us to review product information or the evidence behind a flag through the Brand Corrections form. Every request receives a ticket ID and is reviewed by a person. A score is never changed automatically because a request was received, and no payment, advertising or commercial relationship can influence the review. The Brand Corrections Policy forms part of these Terms.

9. ScanVeer Certified

ScanVeer Certified is an independent private certification and is not a government health or sanitation rating. The self-assessment "Ready Score" in the app is a preliminary self-assessment and does not mean a home or kitchen is ScanVeer Certified. Certification is issued only after a ScanVeer review, carries a certification ID that anyone can verify at scanveer.com/certified/<ID>, and can expire, be suspended or be revoked. The ScanVeer Certified Terms form part of these Terms.

10. Affiliate links

ScanVeer participates in the Amazon Services LLC Associates Program. As an Amazon Associate, we earn from qualifying purchases made through "Where to buy" links, at no extra cost to you. Affiliate links never influence a product's score, tier, flags or the alternatives we suggest; the scoring engine has no knowledge of links or commissions. See the Privacy Policy for what an affiliate link passes to Amazon.

11. Intellectual property

The Service, including its software, design, scoring methodology, evidence registry, text and trademarks (including "ScanVeer" and "ScanVeer Certified"), is owned by ScanVeer or its licensors and protected by law. Product data from Open Food Facts, Open Beauty Facts and Open Products Facts is available under the Open Database License; data from NIH DSLD, USDA FoodData Central and openFDA is U.S. Government public data. You may not use the ScanVeer name, marks or scores in advertising, packaging or marketing without our written permission.

12. Disclaimers

THE SERVICE AND ALL SCORES, FLAGS, PRODUCT DATA AND RECOMMENDATIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT PRODUCT INFORMATION IS CURRENT OR CORRECT, THAT A PRODUCT MATCHES ITS DATABASE RECORD, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SCANVEER AND ITS OPERATOR, CONTRIBUTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS OR GOODWILL, OR FOR ANY PERSONAL INJURY OR HEALTH OUTCOME, ARISING FROM YOUR USE OF OR RELIANCE ON THE SERVICE, ANY SCORE OR ANY PRODUCT INFORMATION. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR US$50. Nothing in these Terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence where such limits are not permitted.

You agree to indemnify ScanVeer against claims arising from Your Content or your breach of these Terms.

14. Termination

You may stop using the Service or delete your account at any time. We may suspend or terminate access that breaches these Terms or threatens the Service or other users. Sections 2, 3, 6, 11, 12, 13 and 16 survive termination.

15. Changes to these Terms and governing law

Each version of these Terms carries a version number and an effective date (shown at the top of this page). We may update them; material changes are announced in the app and require your renewed acceptance before you continue using signed-in features. Continued use of features that do not require an account after the effective date constitutes acceptance. These Terms are governed by the laws of the United States and of the state in which ScanVeer's operator is established, without regard to conflict-of-law rules, and disputes will be brought in the courts of that state unless applicable consumer law gives you the right to sue where you live.

16. Contact

ScanVeer · support@scanveer.com (general) · privacy@scanveer.com (privacy and data requests).